If you are still having login issues, try clearing your browser’s cache and restarting your web browser. If you continue to get this message, you can call Health Connector customer service for help at 1-877-MA-ENROLL (1-87), or TTY 1-87 for people who are deaf, hard of hearing, or speech disabled. (Note: Only the Policy Holders information should be entered) Policy Number Ex. If you get a message that there is already an account created with your login information, you may need to go through the “I forgot my account username and/or password” process as described above. N/A Alexa rank Best pages on How to Pay Massachusetts Health Connector Making Payments to the Health Connector Premium payments for individual and family health and dental plans are due the 23rd of the month before coverage start date. Please enter your information below in order to quickly and securely pay your premium. If you are a Tufts Health Together (MassHealth), Tufts Health RITogether (Rhode Island Medicaid), Tufts Health Unify (Medicare-Medicaid plan), or Tufts Health Plan Senior Care Options (65+ Medicare-Medicaid plan) member: You may need to renew your coverage this year. When I try to sign in, I get a message that there is already an Optum ID account If you are not able to get back into your account by clicking the “Forgot username” or “Forgot Password” links (see above), you can call Health Connector customer service for help at 1-877-MA-ENROLL (1-87), or TTY 1-87 for people who are deaf, hard of hearing, or speech disabled. What should I do?įirst, follow the instructions above to reset your username or password. Please note: The only required information for this form is your first name and your last name. If this happens, please add the email your safe-senders list. Please note that these emails will come from Optum ID If you do not get an email within a few minutes, check your email’s spam or junk email folder. If you forget your username or password, you can go to the account sign in page and click on the link “Forgot Username” or “Forgot Password” to get an email from Optum ID that will include information and instructions to get back into your account. Pay your Massachusetts Health Connector bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. If you don’t remember your login information, you can reset your username or password.
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